Sales and Service Engineer (Mumbai)

We are looking for candidates who are willing to travel.

Must be able to come for Interview in Andheri

 Joining: Immediately Location: Andheri East

Qualification and Requirements:

• Any Graduate, Bachelor’s degree in Engineering, Diploma in Medical Devices, Biomedical, Instrumentation, MSc/BSc in Electronics, medical devices or a related field
• Experience in sales and service within the medical device industry preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in troubleshooting and problem-solving.
• Prior knowledge / Experience of ICU ventilators, Respiratory Devices and Neonatal devices is a plus
• Must be willing to travel as and when required

Role and Responsibility:

• Sales Support: Identify and engage potential customers, including hospitals, clinics, and healthcare professionals. Conduct product demonstrations and presentations to educate clients about our medical devices.
• Service/Repair Installation and Maintenance: Execute the installation of ICU Ventilators, respiratory devices and other neonatal Devices at customer sites. Capable of executing On-site Equipment repair. Maintaining and safekeeping of spares issued for replacement and the old/replaced spares to be submitted to Management. Conduct routine maintenance and repairs, ensuring compliance with safety and regulatory standards. Apply product and clinical knowledge to troubleshoot and solve problems.
• Technical Expertise: Understand product specifications, functionalities, and applications of medical devices. Provide technical support to clients, addressing inquiries and resolving issues.
• Customer Relationship Management: Build and maintain strong relationships with clients to ensure satisfaction and loyalty. Gather feedback on product performance and customer needs to inform future product development.
• Documentation and Reporting: Maintain accurate records of sales activities, service visits, and customer interactions as per company policy. Provide regular reports to management on sales performance and customer feedback.